Terms and Conditions
This contract is made under the following terms and conditions. Please read them carefully and ask for further explanation if any item is unclear.
1 PARTIES TO THE CONTRACT
1.1 The contract is between you, the buyer, and worldofwardrobes.com (subsidiary of Heritage Cabinetmakers) the seller. The goods shall be the products which are supplied by the seller to the buyer according to these terms and conditions.
1.2 The placement of an order expresses acceptance of our Terms & Conditions of business
2 PRICE AND PAYMENT
2.1 The price payable to the seller by the buyer for goods is as displayed on the web site and confirmed by the seller. For special items or items sourced upon request by the buyer the price is as confirmed by the seller.
2.2 The seller reserves the right to alter the price of any goods prior to delivery if deemed necessary due to change in cost to the seller in supplying these goods. In this case the buyer will be informed of any change prior to delivery.
2.3 Unless otherwise stated all prices are inclusive of VAT.
2.4 The seller reserves the right to alter the price and specifications of any goods advertised on the web site without prior notice.
2.5 Payment in full will be required at time of order. The buyer can make payment for the goods in one of two ways. If the items are ordered through the web site immediately, then payment of 100% of the price of the goods is made using any major credit or debit card via secure servers or alternatively over the phone using any major credit or debit card.
2.7 The seller retains ownership of the goods until payment in full has been made by the buyer to the seller.
4.1Delivery will in most cases be made direct from the sellers address to the buyers address.
4.2Our usual delivery is approximately 4 weeks from placing an order. Delivery times are given in good faith and are an indication only. The seller can not be held responsible for any direct or indirect expenses caused due to late delivery. The seller will always do everything within their power to keep to a delivery date, but there may be reasons outside of their control that cause delays.
4.3 The seller will always inform the buyer of any predicted delays as soon as practically possible.
4.4 Late delivery does not constitute a reason for the buyer to cancel the contract or refuse or delay payment.
4.5 The seller reserves the right to deliver the goods in more than one visit when deemed necessary.
4.6 The seller remains responsible for the goods until delivered and signed for, at which time the buyer takes responsibility for the goods.
4.7 The seller retains ownership of the goods until payment has been received in full.
4.8 The buyer is responsible for informing the seller of any difficult conditions at the delivery address. The seller reserves the right to leave the items in a safe and secure location chosen by the delivery team should this be necessary.
4.9 The buyer must be present to receive the delivery and sign for it. Should the buyer not be present a person or persons which the buyer has previously informed the seller of must be present.
4.10 It is imperative that the buyer unwraps and inspects the goods thoroughly before signing the delivery note, the driver will wait while you do this. Any evidence of of ripped or disturbed packaging must be noted.
Any claims of missing items must be made within 24hrs of the delivery, provided that the delivery note was signed "unopened" and "contents unchecked". Any claims after this period will not be accepted. Any claims where the delivery note has been signed "received in good condition" will not be accepted
4.11 Deliveries are to ground floor only
CANCELLATION & RETURNS
You may cancel orders of standard products i.e. doors & interiors at any time after you have placed it and within seven working days after the day the goods were received. Goods should be in a good unused condition with all the original packaging undamaged and intact, this includes labels, polystyrene and packaging film.
6. Limitation of liability.
The method and cost of the return will be your responsibility, and we strongly advise that you protect the product well enough to arrive back with us in a resalable condition.
How to cancel your order…
Contact us by e-mail on firstname.lastname@example.org within seven days of receiving your goods.
• You will then need to make arrangements for the goods to be returned to us with a suitable courier, at your cost.
• After we receive the goods and are happy with condition of return, we will reimburse the order value or exchange as required. Unfortunately we cannot refund original delivery charges, and in the event of exchange we will require further payment to cover cost of re-delivery.
6.1 The seller shall not be liable for any loss or damage arising from a direct or indirect result of the seller’s performance.
6.2The seller will not accept responsibility for damage to any equipment in which their products are used for the purpose other than those for which it was designed.
7.1 All top and bottom running gear has been tested to 100,000 opening and closing actions and are guaranteed for ten years from purchases date.
8.1 The seller and buyer submit to the exclusive jurisdiction of the English courts even when the buyer is located outside of England.
for full details on our terms and conditions please contact us